Dear
{FIRST_NAME},
Well,
I finally did it. I bought a green chair. I've
been scouring Craig's List and looking in antique and furniture
stores for the last five years and finally found a big, comfy
green chair. And
it's
waiting
for
you
to sit
in it.
Five
years ago I chose the name "Green Chair" when trying
to come up with a memorable brand. I had a cool graphic of
a
green
chair on my computers that used as a model for my logo. I searched
for green chair ever since.
The
name seemed to be a good analogy of how I like to do business—sitting
down with people and figuring out what they need.
An open mind is my best tool for creating a great Internet marketing
plan for clients.
Every
Green Chair client gets a web site and marketing plan for that
web site that is unique. But
there is value in consistency and standardization. This past
Fall I
found
that
I needed to improve my systems to serve my clients even better.
And
now a stunning admission—after
a couple of frank conversations with frustrated clients I realized
my service needed to get even better.
I began
thinking about and studying how to give better
service to my clients.
I went to a great seminar, got some helpful advice,
and hired a consultant to put
together procedures to deliver more consistent service.
I also
read two books that helped me gain perspective and practical
knowledge, What
Clients Love by Harry Beckwith
and Customer Satisfaction is Worthless, Customer Loyalty
is Priceless by Jeff Gitomer. I've applied what I've learned,
and we're
making
great
strides
in
increasing the performance for our clients.
We're
not perfect, but we're making progress. If you need some help
with your Internet marketing come by and try out the green chair.


Dave Carlson
Owner, Green Chair Marketing Group
NEW CLIENTS
 |
MS
Coachworks
This company sells fuel efficient RVs. Besides the
cool design to the site, we also created an admin area that
allows them to add and delete vehicles easily. [ visit
the site ]
|
 |
Chris
Maxwell
Chris is a pastor I met in Denver last summer
when we were both seminar speakers at the same conference.
Chris contracted encephalitis
about 10 years and as
a result
has a fascinating and unique story of how God
has used that illness in him to help others. The ironic thing
is that I
used
to drive
by
his
church
just about everyday on my way to work when I lived in Orlando.
[ visit the site ]
|
 |
CreARTive,
The Studio
This is a small business in downtown Littleton where
you can have parties for adults and children. You can make
the
mess there, rather than in your home. The owners are very friendly
and helpful. One of our designers did a very cool Flash treatment
with the mosaic on the front page. [ visit
the site ]
|
JOKES OF THE MONTH
I wanted to share with you
some of my favorite funny web sites.
Despair.com
This
site mocks the motivational posters that certain offices have hanging
on the wall (I apologize in advance if you have one of them on
your wall right now). They also have some very funny
videos. The picture below is from this month's calendar hanging
on my wall.
Visit
Despair.com

Cute
Overload
This
site isn't necessary full of jokes, but it's so syrupy sweet it
makes me laugh. I showed my nine year old daughter the site and
every other word coming out of her mouth was, "Aahh, that's so
cute."
Visit
CuteOverload.com

The
Onion
I visit
this site just about every week when a new issue comes out. They
always have a funny take on the latest news. One of my favorite
articles is Pudding-Factory
Disaster Brings Slow, Creamy Death To Town Below.

Please visit
our site at www.GreenChair.net to
see the many services we have to offer. Also, feel free to forward
this to friends who might be interested in improving their marketing
and communication strategies.
Services Green Chair Marketing Group offers: